At Loot Glide, we want you to be satisfied with your purchase. If you are not happy with your order, our Return Policy makes the process simple and fair.
Eligibility
- Items can be returned within 30 days of delivery.
- Products must be unused, in their original packaging, and in resellable condition.
- Customized or final-sale products are not eligible for return.
Return Procedure
- Contact us at support@lootglide.shop or call +1 713-310-6351 to request a return authorization.
- Repack your item securely.
- Ship your return to:
304 Patterson Street, Houston, Texas, United States.
Refunds
- Approved refunds are processed within 5–10 business days after inspection.
- Refunds will be issued to your original PayPal account.
- Shipping fees are non-refundable unless the return is due to our error.
Exchanges
We can exchange defective or damaged items for replacements of equal value. Contact our support team for assistance.
Damaged or Incorrect Items
If your product arrives damaged or incorrect, please notify us within 7 days for a replacement or full refund.
Late or Missing Refunds
If your refund has not arrived after 10 business days, please check with PayPal or your bank before contacting us for further help.
Updated on 3th, August, 2024
